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COVID-19 Special Measures

Disinfectant gel, at various points on the vessels, possibility of providing masks and gloves when necessary.

All places in direct contact with visitors are often disinfected.

Social distance even inside the boats.

The World Health Organization has declared the Coronavirus causal agent of COVID-19 as an international public health emergency. To avoid risks and infections, ensuring the existence of an internal protocol that defines the necessary prevention, control and surveillance procedures, this establishment declares to comply with the requirements defined by Turismo de Portugal, according to the guidelines of the Directorate-General for Health, which allow you to consider it a HEALTHY & SAFE Establishment.


The company has

Sufficient personal protective equipment for workers involved in the activities.

Personal protective equipment available to customers (maximum group capacity).

Stock of single-use cleaning materials proportional to their dimensions, including single-use cleaning wipes moistened with disinfectant, bleach and alcohol at 70º.

Dispensers of alcohol-based antiseptic solution or alcohol-based solution near the entry / exit points, and whenever applicable by floor, at the entrance to the restaurant, bar and common sanitary facilities.

Waste container with non-manual opening and plastic bag.

In the sanitary facilities equipment for washing hands with liquid soap and paper towels.

The company ensures

Washing and disinfection, in accordance with the internal protocol, of the surfaces where employees and customers circulate, ensuring the control and prevention of infections and resistance to antimicrobials.

Cleaning, several times a day, surfaces and objects in common use (including counters, light and elevator switches, door handles, cabinet handles).

Preference will be given to wet cleaning, over dry cleaning and the use of vacuum cleaner.

The air renovation of rooms and enclosed spaces is done regularly.

In the areas of restaurants and beverages, if any, the reinforcement of the cleaning of utensils, equipment and surfaces is avoided as far as possible the direct manipulation of food by customers and employees.

The internal cleaning and sanitation protocol guarantees

The washing at high temperatures of clothing used in activities and other accessories made available (eg towels), by employees and customers (around 60ºC).

Supply of alcohol-based hand sanitizers, whenever justified, to participants in activities.

Hygiene or disinfection of the equipment used, after each activity, according to the rules applicable to each type of equipment.

Hygiene or disinfection of the means of transport used, after each activity, and in accordance with the rules applicable to each type of transport.

The organization of the service ensures

The maximum occupancy per m2 recommended by the General Health Directorate, if they are activities developed in closed spaces.

Maintaining the social safety distance between the participants in the activities, according to the recommendations of the General Health Directorate.

Maximum occupancy of the means of transport used in the activities, according to the recommendations of the General Health Directorate.

The distribution of information, within the scope of the activity, preferably in digital / online support.

Compliance with internal hygiene and safety protocols by partners involved in the activities.

That there is always an employee at the service responsible for triggering the procedures in case of suspected infection (accompanying the person with symptoms to the isolation space, providing the necessary assistance and contacting the national health service).

The decontamination of the isolation area whenever there are positive cases of infection and reinforcement of cleaning and disinfection whenever there are patients suspected of being infected, especially on surfaces frequently handled and most used by the same, as indicated by DGS.

The storage of waste produced by patients suspected of infection in a plastic bag that, after being closed (eg with a clamp), must be segregated and sent to a licensed operator for the management of hospital waste with biological risk.

The submission of this declaration, valid until 30 April 2021, stems from the commitment that all previously validated requirements are fully met by the Tourist Animation Company.

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